Introduction

At Sri Vishnu Vilass Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

• We may collect the following information:
• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through trusted payment gateways; we do not store your card or UPI details)
• Order History
• Product Preferences
• Customer Support Communications
• Device Information, IP Address, Browser Type, and Website Usage Data

How We Use Your Information

• We use your information to:
• Process and deliver your orders.
• Verify and confirm your purchases.
• Provide customer support.
• Send order updates and delivery notifications.
• Respond to your inquiries.
• Improve our products, website, and customer experience.
• Detect and prevent fraud or unauthorized transactions.
• Send promotional offers or marketing communications (only with your consent).

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information to any third party.

• Your information may be shared only with trusted service providers such as:
• Payment Gateway Providers
• Courier & Logistics Partners
• IT and Website Service Providers
• Government Authorities, when required by law

All such parties are required to maintain the confidentiality of your information.

Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to:
• Improve website performance.
• Remember your preferences.
• Analyze website traffic.
• Enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

All online payment transactions are protected using SSL (Secure Socket Layer) encryption.

Your Rights

• You have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to applicable legal requirements.
• Opt out of promotional or marketing communications at any time.
• Withdraw your consent where applicable.

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised Last Updated date.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

• If you have any questions about this Privacy Policy, please contact us at:
• Email: srivishnuvilassfoodsorders@gmail.com
• Phone: +91 83442 20303
• Address: 88, NRT Street, Lakshmipuram Post, Periyakulam Taluk, Theni District, Pincode – 625523